CC360 is a software solutions company specialising in the capture, search & analysis of all forms of electronic communications to verify compliance & improve service
Trader voice recording
Mobile phone recording
Instant Message capture
Data leak prevention
Unstructured data search
CC360 is a systems integrator and consultancy focussed on two markets: financial services and customer service. We provide solutions to record calls and capture all other forms of customer interaction to verify what was said in case of dispute, for audit purposes, and for use in guiding the improvement of products, people and processes
We also make it possible for you to use the stored information to understand what your customers are feeling and saying. Through the use of advanced speech recognition and search technology we make it easy to find particular pieces or types of information which can be used to drive your business.
With over 8 years experience in the design, deployment and support of systems based on leading technologies, our consultants and systems engineers are acknowledged as experts in their field.
If you would like a discussion to understand how these solutions can benefit your organisation, please contact us by completing the Contact-Us page, emailing us at info@CC360.co.uk or by calling 01256 698355.